Reference

How 777jaja Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — this policy sets out exactly what we collect, why we collect it, and what you can do about it.

Data collected only as neededbKash, Nagad, Rocket payment data protectedYour right to request, update or delete dataBangladesh account holders coveredContact us directly for any data query
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777jaja How 777jaja Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply layered security across your account — from the moment you log in with OTP verification to the way your bKash, Nagad or Rocket transaction records are stored. Data retention periods are set by operational and legal requirements, and we do not keep your information longer than necessary. You have the right to access, correct or request deletion of your personal data at any time by contacting us through the channels listed above.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. We never store your bKash, Nagad or Rocket PIN — only transaction references reach our system.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these through your mobile or desktop browser settings.

Data Retention

Account and transaction records are kept for the period required by our operational and legal obligations. Once that period ends, data is deleted or anonymised according to our internal retention schedule.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or ask for deletion. Submit your request via live chat or email with your registered account number for identity verification.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to see the data we hold, correct something that is wrong, or ask us to remove your information entirely, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget in your account dashboard. This is the fastest way to raise a data query or request a copy of your account information.
Email Support Send your data request to our support address listed in your account settings. Include your registered mobile number for quicker verification.
Account Settings Several data preferences — including marketing communication opt-outs — can be managed directly from the privacy section inside your account settings page.

Common Questions About Your Privacy at 777jaja

Below are the questions we hear most often about how your data is used, stored and managed. If your question is not covered here, our support team can answer it directly through live chat or email.

We collect your name, mobile number, and the payment method you register — such as bKash, Nagad or Rocket. Device details and session logs are also recorded to keep your account secure.

No. We only record transaction references and amounts. Your wallet PIN stays between you and your payment app — it never passes through our system.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and send you a summary of the data we hold.

Send a deletion request through live chat or to our support email. Include your registered mobile number. We process deletion requests in line with our retention obligations and applicable rules for your eligible region.

We share data only with payment processors like bKash, Nagad and Rocket, and only the minimum needed to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

Cookie preferences can be adjusted through your mobile or desktop browser settings. Blocking certain cookies may affect how your session and account preferences are saved between visits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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